Privacy Policy

1. Who We Are

This website is operated by Gold Classic Enterprise Ltd., 15F., No. 866-1, Jhongjheng Rd., Jhonghe Dist., New Taipei City 235, Taiwan (“Gold Classic”, “we”, “us”). Gold Classic is the controller of the personal information described in this policy. For any privacy question or request, contact us at service@gold-classic.com.

2. Information We Collect

We collect the information you choose to send us when you make an enquiry by e-mail or through the enquiry form on this website. This may include:

• your name, company, job title, business e-mail address, telephone number and country or region;
• details of your enquiry, such as the products, applications, quantities and finishes you are interested in;
• drawings, specifications and other files you attach.

When you visit the website, our hosting provider automatically records standard technical data, such as your IP address, browser type, the pages requested and the date and time of the request. This data is used to operate and secure the website.

3. How We Use Your Information

We use personal information to:

• respond to your enquiry and provide product information, samples and quotations;
• carry out technical review, production and delivery of orders;
• manage our business relationship and correspondence with you;
• keep the website secure and working properly;
• meet our legal, tax and accounting obligations.

We process this information because it is necessary to take steps at your request before entering into a contract, to perform a contract with you, for our legitimate interests in running and developing our business, or to comply with the law.

4. Sharing Your Information

We do not sell personal information. We share it only with Gold Classic team members and our own production facility where needed to answer your enquiry or fulfil an order, with service providers that host this website, deliver enquiry-form submissions (Formspree) and host our e-mail on our behalf, and with authorities where the law requires it.

5. International Transfers

Gold Classic operates in Taiwan and Vietnam, and our service providers may process data in other countries. Where personal information is transferred across borders, we take appropriate measures to keep it protected in line with this policy and applicable law.

6. How Long We Keep It

We keep personal information for as long as needed for the purposes above, including the duration of our business relationship, and afterwards for the period required by law for legal, tax and accounting records.

7. Security

We use appropriate technical and organisational measures to protect personal information against loss, misuse and unauthorised access, including encrypted (HTTPS) connections to this website and restricted access to enquiry records.

8. Cookies

This website does not use advertising or tracking cookies. If we introduce cookies or analytics in the future, we will update this policy and, where required, ask for your consent.

9. Your Rights

Subject to applicable law, you have the right to access, correct or delete your personal information, to restrict or object to its processing, to receive a copy of it, and to withdraw any consent you have given. You also have the right to lodge a complaint with your local data-protection authority. To exercise your rights, contact us at service@gold-classic.com.

10. Changes to This Policy

We may update this policy from time to time. The current version is always published on this page, with the date of the last update.